Shipping policy

 

Overview

Welcome to Petix.Co.UK!
We're delighted to offer fast and reliable shipping services to all our customers across the United Kingdom. We understand how important it is for your pet's essentials to arrive quickly and safely, so we've made our shipping process as clear and straightforward as possible.

Delivery Services & Costs

We offer two convenient shipping options to suit your needs:

1. Standard Delivery

• Cost: Free on all orders.

• Delivery Time: Your order will be delivered within 8 to 15 working days from the date of dispatch.

2. EXPRESS Delivery

• Cost: £3.99 per order.

• Delivery Time: For those who can't wait, your order will arrive within 5 to 7 working days from the date of dispatch.

In a hurry for your order? Choose our EXPRESS Delivery at the checkout for a quicker service.

Important Information

• Working Days: Please note that our delivery times are based on working days (Monday to Friday) and do not include weekends or public holidays.

• Dispatch Times: We aim to dispatch all orders within 1-2 working days of receiving them. You will receive a confirmation email with tracking details once your order has been sent.

• UK Mainland Only: At present, we only ship to addresses within the United Kingdom.

• Order Tracking: For both shipping options, you'll receive a tracking number so you can keep an eye on your order's journey to your doorstep.

If you have any further questions about our shipping policy, please don't hesitate to contact our customer service team. We're here to help!